Routes to Help

SAFE! provides support services to children and families across the Thames Valley. Please use the links below to refer into the appropriate service. SAFE! is an independent charity and all our services are provided free of charge. Anyone can refer themselves, a friend, child or client if they live in Oxfordshire, Berkshire, Buckinghamshire or Milton Keynes.

Please note our online referral form is not supported by Microsoft Explorer - Please use any up to date browser such as Chrome or Edge.

The Young Victim Service (YVS)

  • Help to cope with an experience of crime or victimisation through practical and emotional support.
  • One-to-one support for children aged 5 to 18 (up to 25 for those with additional needs.
  • Find out more 
  • Refer into YVS 

Building Respectful Families (BRF)

  • A restorative whole family approach to help where there is Child on Parent Violence in the home.
  • One-to-one and group support for children aged 8 to 18 , and their parents/carers.
  • Find out more 
  • Refer into BRF 

If you are unsure which of the above services is most appropriate, please use the below link and a member of the team will contact you to discuss the most appropriate pathway

Refer into a service 

If you are a young person or parent and would like to self-refer but cannot use the online form, please email with your name and number, and someone will call you to take a referral over the phone.


If you or someone else is in immediate danger please contact the police on 999.


If you need immediate support please contact ChildLine by visiting their website or calling their helpline on 0800 11 11.


If you live outside of the Thames Valley, you may still be able to get help. To find out what's available in your area you could:

  • Contact the police on their non-emergency contact number 101 which will put you through to your local police station
  • Visit the Ministry of Justice's search tool for victims of crime for a local support agency. The search tool can be found here
  • Find your local Victim Support group by visiting their website or by calling 0845 30 30 900

If you have any problems finding appropriate support in your area please email or phone SAFE! on 01865 582495 and we shall try our best to find the appropriate service for you.